3. Privacy Policy

Last updated: September 7, 2026

This Privacy Policy explains how Grant Atelier collects, uses, stores, and protects your personal information when you visit or make a purchase through grantatelier.ca.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you visit our website, contact us, or place an order, we may collect information such as:

1. Your name

2. Email address

3. Phone number

4. Billing address

5. Shipping address

6. Order and purchase details

7. Payment confirmation information

8. Device and browser information

9. IP address

10. Website activity, such as pages viewed and products added to your cart

We only collect information that is reasonably necessary to operate Grant Atelier, process orders, provide customer service, and improve your shopping experience.

How We Use Your Information

We may use your personal information to:

1. Process and fulfil your orders

2. Send order confirmations and shipping updates

3. Respond to questions and customer service requests

4. Manage returns, refunds, and exchanges

5. Improve our website and shopping experience

6. Help detect fraud, misuse, or security issues

7. Send marketing emails if you have chosen to subscribe

8. Meet legal, accounting, and tax requirements

Shopify

Grant Atelier is hosted on Shopify.

Shopify provides the ecommerce platform that allows us to offer and sell our products to you.

Your personal information may be stored and processed through Shopify’s systems, databases, and applications.

Payments

Payments are processed securely through trusted payment providers.

Grant Atelier does not store your full credit card details.

Depending on the payment method you choose, your payment may be processed through services such as:

• Credit card providers

• Apple Pay

• Google Pay

• Shop Pay

• Other secure payment methods available at checkout

Sharing Your Information

We may share certain personal information with trusted service providers when necessary to operate our business and complete your order.

This may include:

1. Shopify

2. Payment processors

3. Shipping and delivery partners

4. Suppliers and fulfilment partners

5. Customer service platforms

6. Email marketing services, if you subscribe

7. Analytics and website performance tools

We only share information where reasonably necessary to provide our services, process your order, improve our website, or meet legal requirements.

Direct Supplier Fulfilment

Some Grant Atelier orders may be shipped directly from our suppliers.

Because some suppliers or fulfilment partners may be located outside Canada, including in China or other international locations, relevant order information may need to be shared with them.

This may include your:

• Name

• Shipping address

• Order details

• Contact information where necessary for delivery

We only provide information that is needed to process and deliver your order.

Marketing Emails

If you subscribe to our email list, we may send you emails about:

• New arrivals

• Special offers

• Anniversary Sale updates

• Other Grant Atelier news

You can unsubscribe at any time by clicking the unsubscribe link included in our emails.

You can also contact us at:

info@grantatelier.ca

Cookies

Grantatelier.ca may use cookies and similar technologies to help the website work properly and improve your experience.

Cookies may be used to:

• Remember your preferences

• Keep items in your shopping cart

• Support secure checkout

• Understand how visitors use our website

• Measure website performance

You can manage cookies through your browser settings.

Some cookies may be necessary for certain parts of the website to function correctly.

Data Security

We take reasonable steps to protect your personal information and work with trusted platforms and service providers.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Data Retention

We keep personal information only for as long as reasonably necessary to:

• Process and manage orders

• Provide customer service

• Handle returns and refunds

• Maintain business records

• Meet legal, tax, or accounting requirements

• Resolve disputes

When information is no longer required, it may be deleted or otherwise handled in accordance with applicable requirements.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information under applicable Canadian federal or provincial privacy laws.

These rights may include requesting:

• Access to your personal information

• Correction of inaccurate information

• Information about how your data is being used

• Deletion of certain personal information where applicable

To make a privacy request, please contact:

info@grantatelier.ca

We may need to verify your identity before completing certain requests.

International Data Processing

Because Grant Atelier works with service providers and suppliers that may operate outside Canada, your personal information may sometimes be processed or stored in another country.

When information is processed outside Canada, it may be subject to the laws of that country.

Third-Party Links

Our website may contain links to websites operated by third parties.

Grant Atelier is not responsible for the privacy practices, security, or content of those third-party websites.

We recommend reviewing their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, legal requirements, or privacy practices.

Any updates will be posted on this page with a revised Last updated date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Grant Atelier
Email: info@grantatelier.ca
Website: grantatelier.ca