4. Terms of Service

Last updated: September 7, 2026

Welcome to Grant Atelier.

These Terms of Service apply to your use of grantatelier.ca and to purchases made through our website.

By visiting our website or placing an order, you agree to these Terms of Service.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your province or territory, or that you have permission from a parent or legal guardian where required.

You may not use our website, services, or products for any illegal or unauthorized purpose.

You must also not violate any applicable Canadian laws or regulations while using our website.

Product Information

We do our best to make sure product descriptions, colours, sizes, photographs, and other information are displayed as accurately as possible.

However, please keep in mind that:

• Colours may look slightly different depending on your screen, device, and lighting

• Product measurements may vary slightly

• Product packaging or small details may occasionally differ from photographs

• Availability may change without notice

We may update product descriptions, prices, and other information when necessary.

Pricing

All prices are displayed on grantatelier.ca and may change from time to time.

We reserve the right to correct obvious errors in:

1. Pricing

2. Product descriptions

3. Promotions

4. Availability

5. Other product information

If an order is affected by an obvious pricing or listing error, we may contact you to correct the issue.

Where necessary, we may cancel the affected order and refund any amount already paid to the original payment method.

Orders

When placing an order with Grant Atelier, you agree to provide accurate and complete information.

This includes your:

• Name

• Email address

• Billing information

• Shipping address

• Payment information where required

After placing an order, you should receive an order confirmation by email.

An order confirmation does not necessarily mean that your order has been finally accepted. An order may still be reviewed for payment, availability, address information, pricing errors, or suspected fraudulent activity.

Refusal or Cancellation of Orders

We reserve the right to refuse, cancel, or limit an order where reasonably necessary.

This may include situations involving:

1. Incorrect or incomplete customer information

2. Payment problems

3. Suspected fraud or unauthorized transactions

4. Product availability issues

5. Pricing or listing errors

6. Unusual or suspicious order activity

If we cancel an order after payment has already been received, the applicable amount will be refunded to the original payment method.

Shipping

We offer free shipping across Canada, unless otherwise clearly stated at checkout.

Shipping and delivery times are estimates and cannot always be guaranteed.

Some Grant Atelier products may be shipped directly from our suppliers or fulfilment partners, including suppliers located outside Canada.

For full information about processing times, delivery estimates, tracking, and direct supplier shipping, please read our Shipping Policy.

Returns and Refunds

Returns, exchanges, and refunds are handled according to our Returns and Refund Policy, including our 30-day money-back guarantee.

Nothing in these Terms of Service is intended to limit any rights or remedies that cannot legally be excluded under applicable Canadian federal or provincial consumer protection laws.

Payment

We accept secure payment methods available during checkout, which may include:

• Credit Card

• Apple Pay

• Google Pay

• Shop Pay

• Other payment methods displayed at checkout

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payments may be processed by third-party payment providers. Grant Atelier does not store your full credit card details.

Account Information

You agree to provide current, complete, and accurate information when placing an order or creating an account.

If you create an account on our website, you are responsible for keeping your login information and password secure.

Please contact us if you believe your account has been accessed without your permission.

Website Content

Unless otherwise stated, content on grantatelier.ca, including:

• Text

• Images

• Graphics

• Logos

• Branding

• Product descriptions

• Page designs and layouts

belongs to Grant Atelier or is used with permission from the relevant content provider.

You may not copy, reproduce, distribute, sell, or commercially use our website content without appropriate permission.

Prohibited Use

You must not use our website:

1. For unlawful or fraudulent purposes

2. To violate applicable laws or regulations

3. To infringe intellectual property rights

4. To transmit viruses, malware, or harmful code

5. To collect personal information about others without authorization

6. To interfere with the security or operation of our website

7. To provide false or misleading information

8. To attempt unauthorized access to our website or systems

We reserve the right to restrict or terminate access where these conditions are violated.

Third-Party Tools and Links

Our website may contain links to third-party websites or provide access to services operated by third parties.

These may include payment providers, shipping services, social media platforms, or other external services.

Grant Atelier does not control these third-party websites and is not responsible for their content, availability, privacy practices, or terms.

We recommend reviewing the applicable terms and policies before using third-party services.

Limitation of Liability

To the maximum extent permitted by applicable law, Grant Atelier will not be liable for indirect, incidental, special, or consequential losses resulting from your use of our website, services, or products.

Nothing in these Terms of Service excludes or limits liability where doing so would not be permitted under applicable Canadian law.

Your statutory consumer rights remain unaffected.

Indemnity

To the extent permitted by applicable law, you agree to indemnify and hold Grant Atelier harmless from claims, losses, liabilities, or expenses arising from:

• Your breach of these Terms of Service

• Your unlawful use of our website

• Your violation of applicable laws

• Your infringement of another person's rights

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, store, and share personal information.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our website, business practices, or applicable requirements.

Any updated version will be posted on this page with a revised Last updated date.

Your continued use of our website after changes are posted means the updated terms will apply to your future use of the website, subject to applicable law.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Grant Atelier
Email: info@grantatelier.ca
Website: grantatelier.ca